How to Become a Better Listener
Master Your Art of Listening
Many of us mistakenly think that communication is only about talking. As a result, we often get caught in the pitfall to interrupt, advise, judge, analyze, criticize, and argue during a conversation. The truth is that good communication requires good listening skills as well. Listening helps us move forward from simply talking to conversing, and, ultimately, communicating. In this video, we focus on two modes of listening — active and passive.
0:57 Passive listening
2:37 Two parties involved in the listening process
3:15 How to develop a better connection through listening
This video refers to the “Effective Listening” lesson where we explore the extension of sensory sensitivity, rules of maintaining rapport, differences of passive, active and empathetic listening, closed / open questions, paraphrasing and summarizing.
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Master Your Art of Listening
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