Podcast Ep. 34 – Focus, leverage, and build habits with ex-Spotify leadership coach Cliff Hazell

Published: 15 February 2024
on channel: OmnichannelX
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Our guest today is Cliff Hazell. He’s a founder, manager, and leadership coach who helped Spotify grow from 700 to 5000 staff.

Over the last two decades, Cliff has built a career dedicated to dismantling the barriers that impede exceptional work.

In this episode, Cliff and Noz Urbina will explore several critical themes, including the reinvention of Agile coaching, the vital balance between efficiency and strategic planning, and the nuanced approach to automation in business processes.

“If you automate stuff that’s wrong. You now have the bad things automated.” – Cliff Hazell

By the end of the episode, you’ll learn about:

Strategic Focus and Flexibility: The importance of creating focus in an organisation to identify what’s working and being adaptable in strategy implementation.
Project Initiation and Bureaucracy Reduction: Insights on how to initiate new projects effectively by reducing bureaucratic processes and understanding the impact of organisational thresholds.
Automation with Caution: The risks of automating the wrong processes and the importance of thoughtful automation in organisational operations.
Sustainable Change Management: Learning about the necessity of planning for leadership and operational transitions to ensure the sustainability of change initiatives.
Understanding Organisational Friction: How to identify and reduce friction within an organisation to enhance collaboration and efficiency.
One of Noz and Cliff’s favourite books on strategy: “Good Strategy, Bad Strategy” by Richard P. Rumelt.


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