How to get Call Reporting and Analytics for Microsoft Teams Phone System
Your company is in the market for a new phone system and you’re investigating whether Teams Phone should be considered. One of the issues you have, is your business needs call reporting and analytics, and you’ve heard that this is not available in Teams Phone. You’re right it’s not available natively.
In this video, I explain how to get call reporting and analytics for Microsoft Teams Phone System.
Want my recommendations on the best Teams phone or Call Center Software service providers? Ask me today.
[email protected]
714.593.0011
Video Chapters
00:00 Is call reporting & analytics available on Teams Phone?
01:34 1. Use an Operator Connect Vendor
02:23 2. 3rd Party Application for Analytics
02:46 3. 3rd Party Call Center Software
03:53 4. Queues App for Microsoft Teams
04:37 Which Teams Phone or Call Center providers are the best?
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About me (Mike) & AeroCom:
My name is Mike Smith, and I founded AeroCom, Inc. in 2003. Since then, AeroCom has grown to become one of the largest and longest-standing business telecom and cloud sales partners in the U.S. I've helped thousands of IT departments make better technology decisions in a fraction of the time, and I'm excited to do the same for your organization.
Services:
Technology design and optimization
Vendor selection
Areas of Expertise:
Cloud Phone Systems
Cloud Call/Contact Center Software
Cloud Infrastructure & Storage
Cybersecurity as a Service
SD-WAN and SASE
Business Internet Access
Contact me today for my recommendations on the technology your company needs:
(714) 593-0011 or [email protected]
Visit us at: http://www.aerocominc.com
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