Call Queue Routing Options with Microsoft Teams Phone System
Your company needs to upgrade your phone system, and Microsoft Teams Phone is something you’re considering. But today your company has a call queue, for calls coming in on the main line. And it routes a specific way. Can Teams Phone route calls the same way?
In this video, I will be going over the 4 ways to route calls in Teams Phone call queues.
Want my recommendations on the best business phone system provider? Ask me today.
[email protected]
714.593.0011
Video Chapters
00:00 Can Teams Phone emulate your current call routing?
01:09 1. Attendant routing
01:30 2. Serial Routing
01:52 3. Round Robin
02:15 4. Longest Idle
02:27 Other questions you may have
02:46 Reach out and contact me on the best business phone system provider
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About me (Mike) & AeroCom:
My name is Mike Smith, and I founded AeroCom, Inc. in 2003. Since then, AeroCom has grown to become one of the largest and longest-standing business telecom and cloud sales partners in the U.S. I've helped thousands of IT departments make better technology decisions in a fraction of the time, and I'm excited to do the same for your organization.
Services:
Technology design and optimization
Vendor selection
Areas of Expertise:
Cloud Phone Systems
Cloud Call/Contact Center Software
Cloud Infrastructure & Storage
Cybersecurity as a Service
SD-WAN and SASE
Business Internet Access
Contact me today for my recommendations on the technology your company needs:
(714) 593-0011 or [email protected]
Visit us at: http://www.aerocominc.com
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