Gamification ideas for call center software, that reduce agent absenteeism
Your company’s call center agents are not showing up to work because they don’t enjoy it, but what if there was a way to increase their motivation?
In this video, I explain gamification ideas for call center software, that can help your company reduce absenteeism.
Want my recommendations on the best call center software vendors? Ask me today.
[email protected]
714.593.0011
Video Chapters
00:00 Agent no call, no shows create havoc
01:57 1. Avatar
02:17 2. Gem System
02:37 3. Virtual Currency
02:50 4. Marketplace
03:23 Metrics to reward
04:57 Which call center software vendors are the best?
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About me (Mike) & AeroCom:
My name is Mike Smith, and I founded AeroCom, Inc. in 2003. Since then, AeroCom has grown to become one of the largest and longest-standing business telecom and cloud sales partners in the U.S. I've helped thousands of IT departments make better technology decisions in a fraction of the time, and I'm excited to do the same for your organization.
Services:
Technology design and optimization
Vendor selection
Areas of Expertise:
Cloud Phone Systems
Cloud Call/Contact Center Software
Cloud Infrastructure & Storage
Cybersecurity as a Service
SD-WAN and SASE
Business Internet Access
Contact me today for my recommendations on the technology your company needs:
(714) 593-0011 or [email protected]
Visit us at: http://www.aerocominc.com
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CONNECT WITH US:
LinkedIn: / aerocom
Spiceworks: https://community.spiceworks.com/page...
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