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Dive into this insightful panel discussion with Nicky Christmas, Amanda from the EA Institute, and Sherwin from South Africa as they explore three strategic steps to enhance the relationship between assistants and their executives. This session is a replay from the Practically Perfect PA webinar, packed with real-life examples, practical advice, and deep dives into strategies that help assistants become strategic partners in their organisations.
Our panellists bring a wealth of experience from their careers as high-level assistants and now as coaches and leaders in the executive support industry. They share personal stories and professional tactics that have significantly impacted their ability to work effectively with executives, offering viewers a roadmap to achieving similar success in their roles.
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TIMESTAMPS:
[00:00:00] Introduction by Nicky Christmas, founder and editor of Practically Perfect PA. Overview of the session's goals and introductions to guest coaches, Amanda and Sherwin.
[00:01:00] Amanda from Melbourne outlines her background and introduces her approach to strategic relationships with executives.
[00:02:00] Amanda shares her first strategy on improving engagement with executives, focusing on effective information processing during meetings.
[00:03:00] Continuation of Amanda's insights into effective communication and task management strategies for executive assistants.
[00:05:00] Amanda emphasises the importance of fully understanding and synthesising information to tackle tasks effectively.
[00:07:00] Amanda recounts personal experiences and the lessons she's learned that enhance her effectiveness in supporting executives.
[00:08:00] Introduction to core strategies for executive assistants to proactively engage in meetings and ensure understanding.
[00:11:00] Transition to Sherwin discussing the transition from a daily assistant role to a strategic assistant role.
[00:12:00] Sherwin highlights the critical elements of trust, mutual respect, loyalty, and honesty in developing strategic relationships.
[00:16:00] Sherwin introduces the concept of 'moving into the inner circle' to better support executives and align with company goals.
[00:18:00] Advice on becoming a strategic asset through continuous learning and building strong relationships across the executive team.
[00:20:00] Introduction to the concept of a 'chemistry session' to ensure a good fit with potential executives.
[00:21:00] Nicky discusses strategies for understanding and integrating into business strategies to build strong relationships.
[00:23:00] Overview of tools and strategies for becoming a strategic assistant and integrating deeper into business strategies.
[00:26:00] Nicky underscores the importance of continuous learning and staying informed about industry and executive needs.
[00:29:00] Discuss the significance of attending business meetings and actively participating in strategic discussions.
[00:30:00] Closing remarks on the importance of visibility and involvement in business processes, especially in remote settings.
[00:31:00] Start of Q&A session, addressing remote work challenges and strategies for managing multiple executives.
[00:35:00] Further insights into building trust and managing expectations with executives.
[00:37:00] Wrap-up and encouragement for continued strategic engagement and learning for executive assistants.
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