How to exceed expectations as an Executive Assistant or Personal Assistant?
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In this empowering session, Nicky Christmas addresses how executive and personal assistants can not only meet but exceed expectations in their roles. The discussion explores understanding and managing expectations, improving communication with executives, and aligning personal objectives with business goals. Nicky provides practical strategies to clarify vague job descriptions, establish clear objectives, and effectively communicate to ensure that both assistant and executive are working towards a common goal. This session is essential for any assistant looking to advance their career by adding value and enhancing their effectiveness within their organization.
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0:00 - Introduction: Understanding Expectations
1:00 - Managing Expectations: Clarity and Communication
5:00 - Matching Expectations with Business Objectives
10:00 - Communicating Effectively with Executives
15:00 - Proactive Measures to Exceed Expectations
20:00 - Q&A: Addressing Common Challenges
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