Inside the Minds: How Amtrak rethinks Experience Design with FigJam | Figma
Join us to learn about the unique challenges of product development in the public sector and how FigJam is powering Amtrak's leap into modern, collaborative work.
We chatted with:
- Keren Veisblatt Toledano (Principal Experience Researcher, Amtrak)
- Parnaz Rad (Lead Experience Designer, Amtrak)
- Cate Kompare (Principal Experience Researcher, Amtrak)
Discover how the largest rail service in the United States is embracing digital collaboration to streamline decision-making and enhance efficiency across its complex network of 23,000 employees and 28 million passengers.
We'll explore how the Amtrak team uses FigJam to:
- Simplify bureaucracy with virtual workshops
- Standardize design workflows and research processes
- Build interactive employee journey maps
FigJam Templates Amtrak presented during the webinar.
Kickoff or Alignment Workshop Template:
Must Should Could & Won't (MuSCoW) Template:
New-Hire Onboarding Template:
This session is perfect for anyone in transit, government, or large organizations looking to innovate.
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