Inside the Minds: How Amtrak rethinks Experience Design with FigJam | Figma
Join us to learn about the unique challenges of product development in the public sector and how FigJam is powering Amtrak's leap into modern, collaborative work.
We chatted with:
Keren Veisblatt Toledano (Principal Experience Researcher, Amtrak)
Parnaz Rad (Lead Experience Designer, Amtrak)
Cate Kompare (Principal Experience Researcher, Amtrak)
Discover how the largest rail service in the United States is embracing digital collaboration to streamline decision-making and enhance efficiency across its complex network of 23,000 employees and 28 million passengers.
We'll explore how the Amtrak team uses FigJam to:
Simplify bureaucracy with virtual workshops
Standardize design workflows and research processes
Build interactive employee journey maps
FigJam Templates Amtrak presented during the webinar.
Kickoff or Alignment Workshop Template: https://figma.bot/4drugNH
Must Should Could & Won't (MuSCoW) Template: https://figma.bot/4czCbaH
New-Hire Onboarding Template: https://figma.bot/3ArD8oa
This session is perfect for anyone in transit, government, or large organizations looking to innovate.
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