The #1 Phrase To Ruin A Follow-Up Call & How To Avoid It
“If you were going to follow up with 10 people today, what would you say?”
That was the question Byron Lazine asked at a recent sales training right before he and Jessica Brookman role played a conversation between a buyer agent and a buyer. Here are some of the key points Byron made:
Why phrases like “I was hoping you had some time…” put you at a lower status.
How to raise your status and communicate that you have something of value.
How to bring up a pain point and show why this time is going to be less painful
How you can use ShowingTime data to highlight opportunities for your buyer
How to position yourself as a problem solver—not just a reminder of the problem
And finally, a new favorite quote: “We’re not a connector of doorknobs; we’re a connector of people.”
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