ServiceNow – Contextual Search
Adding contextual search to a custom table is a great way to display related articles and catalog items to assist your agents working on their tasks.
Links
Configuring contextual search (ServiceNow Documentation)
https://docs.servicenow.com/csh?topic...
Timecodes
0:00 Intro
1:17 Create a search context
3:11 Define where the search results will appear
5:42 Add contextual search to your form
7:28 Restrict the search to a specific KB
9:57 Restrict the search to a specific KB category
13:01 Outro
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