How to: Avoid common Zendesk mistakes in 2024 | Customer success resources
🔌 How to: Avoid common Zendesk mistakes | Customer success resources
👉 How to clean your Zendesk Support account: https://zdsk.co/4akXigs
✅ This video discusses some of the common mistakes Zendesk users make when it comes to routine maintenance and how to repair them.
⏳ Timestamps:
0:00 - Start
0:19 - Overview
0:48 - Faulty user management
1:55 - Unused or outdated ticket fields
2:38 - Unmonitored business rules
3:50 - Lack of integration maintenance
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