Zendesk Advanced AI features and functionalities | Preparing for artificial intelligence
Zendesk advanced AI features & functionalities | Preparing for artificial intelligence ⚡️
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🔗 About Advanced AI: https://zdsk.co/3uqGEwi
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🔋 Here at Zendesk, we have two main offerings for bots. In this video, we'll discuss Advanced AI, our exciting new add-on that allows you to achieve even more of your business goals through artificial intelligence.
👉 Timestamps:
0:22 - Different bot offerings
0:52 - Intent, sentiment, and language
2:07 - Overview of Advanced AI features
2:33 - Intelligent triage
3:13 - Advanced bots
3:41 - AI-powered intents for bots
4:01 - Intelligence in the context panel
4:20 - Macro suggestions for admins
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