The pros and cons of using Miro to create a Customer Journey Map / Part 2
Is Miro the right Customer Journey Mapping tool for you? And what are the pros and cons of using it on a daily basis? That's what you're going to find out in this video.
In the first part of Miro review we looked at how to build the basic structure of a customer journey map.
Watch PART #1 👉 https://go.servicedesignshow.com/99h1i
In this second video you'll learn about some of the more advanced features like sharing and exporting.
We wrap this serie up with my take on when I would consider Miro as my Customer Journey Mapping tool.
Hopefully these videos will help you to make a more informed decision if Miro is the right tool for you!
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