The pros and cons of using Miro to create a Customer Journey Map / Part 2
Is Miro the right Customer Journey Mapping tool for you? And what are the pros and cons of using it on a daily basis? That's what you're going to find out in this video.
In the first part of Miro review we looked at how to build the basic structure of a customer journey map.
Watch PART #1 👉 https://go.servicedesignshow.com/99h1i
In this second video you'll learn about some of the more advanced features like sharing and exporting.
We wrap this serie up with my take on when I would consider Miro as my Customer Journey Mapping tool.
Hopefully these videos will help you to make a more informed decision if Miro is the right tool for you!
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Watch video The pros and cons of using Miro to create a Customer Journey Map / Part 2 online without registration, duration hours minute second in high quality. This video was added by user Service Design Show 12 September 2019, don't forget to share it with your friends and acquaintances, it has been viewed on our site 6,193 once and liked it 60 people.