Experience Points: Fake or Fact | Matt Kazam
On Experience Points, customer experience thought leaders earn cash for their favorite charity as they answer CX questions and share their expertise on how to fuel exceptional experiences for your customers. Join hosts Joey Coleman and Dan Gingiss for Experience Points, brought to you by Avtex - your end-to-end CX technology and consulting partner.
In Fake or Fact, examine three similar experiences. Some are real, some are not. Your task is to determine the Fake from the Fact. Each experience correctly detected is worth 100 points. Three correct answers will earn you 200 bonus points, for a possible score of 500 points.
Matt is a veteran comic who can be seen performing at the nation’s top comedy clubs, casinos and theatres. He has performed stand-up comedy over 6,000 times in 45 states and 7 countries. Matt has also performed at over 1,000 corporate and private events. He has an amazing ability to work any crowd, anywhere, any venue. Stand-up comedy has been a dream of Matt’s his whole life. Growing up in New York City, he started performing shows for family and friends at the age of three, but it wasn’t until graduating college from George Mason University with a degree in finance that Matt finally took the plunge as a full-time stand-up comedian.
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TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes. Learn more at ttecdigital.com.
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