HubSpot's 'Last Message from Visitor' Tracker: Quick, Effective Customer Response
Welcome to another episode of QuickShots!
Get a quick overview of the "Last Message from Visitor" ticket property as discussed by Ian and Craig.
This feature is essential for managing customer interactions efficiently.
👉🏻 Tracks who sent the latest message in a conversation – a visitor or an agent.
👉🏻 Integrate into workflows for notifications when a visitor responds, ensuring prompt team responses.
👉🏻 Set up alerts for when clients reply to tickets, enhancing customer engagement and service quality.
Learn how to leverage this HubSpot feature to improve your customer service and response times.
Watch the full episode here: • 305: The End of 2023 HubSpot Bumper E...
Full show notes available at: https://www.hubshots.com/episodes/epi...
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