How we train end-users on Microsoft 365 technology.
There's one more thing you need to upgrade after migrating to Microsoft 365....your end-user's skills to use Microsoft 365 technology affectively.
You don't know what you don't know--and you know that...well, most of you anyway.
Training is no joke. If a company provides end-user training AND TRACKS THROUGH to completion, just 30-60 minutes of "I bet you didn't know this trick" in Microsoft 365 with short 30 second to 3 minute how-to video clips, the company would have less support calls, less IT overhead expense, higher user output, and higher quality user work production.
Or you can just ignore training and bump your head around ad-hoc Google searches trying to figure out this and that.
This video goes over our our training services we setup clients with at Xerillion. Short, interesting video clips in a structure format, configured for the Microsoft 365 system we setup for you.
Chapters:
00:00 - Congrats on upgrading to Microsoft 365. There's one more thing to upgrade
00:31 - You don't know what you don't know
01:52 - My experience formally training on Microsoft technologies
03:02 - Imagine if all your end-users got a little bit of structured training on Microsoft 365
04:06 - Here's the secret to end-user training
04:54 - How to learn in a way that isn't boring
06:28 - Micro-video training system
07:55 - Dashboard scoring metrics for accountability
09:05 - Deeper dive training for ambitious end-users
10:23 - Adding in your own company training to the platform
11:46 - Getting setup with Microsoft 365 end-user training
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