Bose Bass Module 700 is defective - No Sound issue
We tested this Bose Bass Module 700 and found it to be defective. The LED light is blinking white and orange, which indicates an issue.
Understanding LED indicator status lights:
White - Solid: Connected to soundbar or control console
Red - Blinking: Firmware error
Amber - Blinking : Ready to pair
White - Blinking Downloading system update
Any other states : Unknown error. Bass module requires service
If your Bose Bass Module 700 has no Audio (Bass), try the following:
Be sure the system is able to turn on.
Try turning on the system using its remote control. If system fails to power on, see Product will not turn on.
Try resetting the bass module by disconnecting power for 30 seconds.
Disconnect the power cord from the back of the bass module or from the power outlet. Wait 30 seconds, then reconnect power and try again.
If using a wireless connection, try connecting the bass module with a wired connection.
Your bass module can connect wirelessly or with a wire. In situations where you cannot reposition the bass module or other wireless devices to avoid wireless interference, connect a shielded 3.5 mm cable from the Acoustimass / Bass output on the soundbar to the Acoustimass In connection on the bass module. If the issue no longer occurs when the bass module has a wired connection to the console, wireless interference was causing the issue. A shielded cable is recommended to avoid interference from other electronic devices. A 15-foot (4.5 m) shielded audio cable is available to order through Bose.
Disable any "channel bonding" or "40MHz mode" on the wireless router.
The "channel bonding" mode available on 802.11n wireless routers allows for the use of more bandwidth than Bose system is able to filter out. Turning off this mode or selecting the 20Mhz mode will allow the system to work around the Wi-Fi channel in use by the router.
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