Manually Add Attendees, Manage Orders and View Offline Orders

Published: 20 July 2022
on channel: Eventbrite
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In addition to selling tickets to your event you may want to manually add orders or add attendees to your event. Adding attendees to a general admission event allows you to offer complimentary tickets or manually add an offline order where you have accepted payment outside of Eventbrite.
To add attendees manually check out this helpful how-to article from our help center: https://www.eventbrite.com/support/ar...

Using the add attendees tool you can add attendees using one of the payment methods listed that represents the order type, add order details like ticket quantity and attendee information and select to send a receipt to the attendee which will send an email to confirm order.

You can also easily manage orders through the Order Report (under Manage Attendees). You can see if the order was added manually and the payment type like complimentary or offline order. View and manage orders from all your events under “Orders” in your account. Go to “Manage events” and select “Orders”. Find the order you want to view and select the order ID number to review the order, edit details, resend the confirmation email, and more. To read more about this process check out this article: https://www.eventbrite.com/support/ar...


Another way to manually add attendees is to add attendees as guests but adding them to a guest list. Attendees added to a guest list will not take away from your event capacity. To get started, go to your event dashboard and click “Guest Lists” (under "Manage Attendees"). Keep reading about this process by going to this help center article: https://www.eventbrite.com/support/ar...

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