Contact Center Agent Myths Debunked
In this episode of contact center myth busters, Hailey and Kate clear up misconceptions about the challenges today's contact center agents face.
Topics covered in this episode include:
• Call volume myths vs. reality
• The importance of the role of contact centers and their agents
• How contact centers can offload repetitive tasks, create more efficiency, and improve customer service
Watch video Contact Center Agent Myths Debunked online without registration, duration hours minute second in high quality. This video was added by user Cerium Networks 15 July 2022, don't forget to share it with your friends and acquaintances, it has been viewed on our site 17 once and liked it 0 people.