ServiceNow – Import with referenced fields
Referenced fields in data to import may not always be references to a sys_id, or a name. This video explains how to solve this problem.
Also covered: Importing selected rows from an import set table.
Timecodes
0:00 Intro
0:14 The import file and target table
1:55 The transform map
3:04 Transform 1 – FAIL!
5:55 Setting the Referenced value field name
7:54 Transform 2 – SUCCESS!
8:46 A potential problem with importing records belonging to a hierarchy
10:30 An onBefore script to select records to import
12:11 Transforms 3, 4 and 5 – EVEN BETTER!
15:12 Recap and conclusion
Watch video ServiceNow – Import with referenced fields online without registration, duration hours minute second in high quality. This video was added by user Secretary of Simplification 29 September 2022, don't forget to share it with your friends and acquaintances, it has been viewed on our site 2,552 once and liked it 31 people.