What Is a User Journey Map? + 6 Tips on How to Create One
🐝 FREE sign-up to UXtweak: https://accounts.uxtweak.com/register
User Journey Maps are a great way to empathize with users. However, creating a user journey map is not always as simple as we’d like.
In this video, we will cover the 6 most valuable tips to make your user journey mapping a piece of cake.
📍 User Journey Map Template: https://www.uxtweak.com/user-journey-...
🔎 Learn more about User Journey Mapping: https://www.uxtweak.com/user-journey-...
Chapters:
00:00 Introduction
00:46 What is a user journey map?
01:17 User journey VS user flow
01:55 Tip #1 - Create user personas
02:25 Tip #2 - Identify key touchpoints
03:14 Tip #3 - Pay attention to users' emotions
03:46 Tip #4 - Use storytelling
04:14 Tip #5 - Incorporate competitor analysis
04:35 Tip #6 - Validate the journey
05:02 Wrapping up
Watch video What Is a User Journey Map? + 6 Tips on How to Create One online without registration, duration hours minute second in high quality. This video was added by user UXtweak 22 March 2024, don't forget to share it with your friends and acquaintances, it has been viewed on our site 4,449 once and liked it 69 people.