ServiceNow – Detect Languages in Incoming Emails
Using Dynamic Translation in ServiceNow, we can detect the language of a text and use that in our business processes. This video uses the example of detecting the language of an incoming email in order to lookup and reference the corresponding language skill for a new incident.
Dynamic Translation: https://docs.servicenow.com/csh?topic...
Actions in Dynamic Translation spoke: https://docs.servicenow.com/csh?topic...
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