CX Revolution: Leveraging AI Tech for Seamless Customer Experience | Full Webinar
As the CX landscape continues to transform at a breakneck pace, mastering the art of seamless customer experience (CX) is no longer optional but essential for brands to thrive. We have delved into streamlining communication channels, harnessing the potential of data analytics, and deploying AI-driven solutions to deliver personalised experiences that resonate with consumers,
For our ‘CX Revolution: Leveraging AI Tech for Seamless Customer Experience’ webinar, top industry leaders from Accenture, Cashrewards, Infobip, and Radarr, have come together as they share their insights on how cutting-edge technology is redefining CX strategies through platform tech integrations.
To get complete ON-DEMAND ACCESS, register here: https://marketech-apac.com/events/cx-...
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00:00 - Introduction
01:11 - Keynote presentation - Elevate and Innovate: Transforming customer journeys through advanced communication tech
16:26 - Q&A: Infobip
18:58 - Audience Poll
19:38 - Meet the Panellists + One word to describe CX of today
23:16 - Panel Discussion: Revolutionising CX For Future-proof Efficiency
50:26 - Q&A: Accenture, Cashrewards, Infobip, and Radarr
1:00:20 - Outro
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