How to Setup and Utilize The Knowledge Base in Zoho Desk | Zoho Tutorial
Still have some questions? Register for our FREE office hours to get 1-on-1 time with a Zoho Expert: https://bluroot.ca/office-hours/
Zoho Desk's Knowledge Base is an extremely important part of the platform that allows you to give your clients a self-service portal and allows your team to answer questions in a more consistent fashion.
In this video we will go over:
Setup of The Knowledge Base
How to set up an article
Some do's and don'ts
How to use it as an agent to make your life easier
-----------------------------------------------------------------------------------------------
Texting for Zoho CRM
https://bluroot.ca/blutext/
Move Data in your Zoho CRM
http://bluroot.ca/wes
Mortgage CRM
https://blumortgage.ca/
Want to support Bluroot? Tag us as your Zoho Partner:
https://bluroot.ca/zoho-partner-program/
Interested in the best Zoho training courses:
https://www.liorizik.com/?ref=8f4ceb (we've partnered with the best trainer in the business: Lior Izik)
Watch video How to Setup and Utilize The Knowledge Base in Zoho Desk | Zoho Tutorial online without registration, duration hours minute second in high quality. This video was added by user BluRoot 20 June 2022, don't forget to share it with your friends and acquaintances, it has been viewed on our site 2,385 once and liked it 26 people.