OpenAI's new generative artificial intelligence chatbot, ChatGPT, is making waves in the travel industry.
Expedia Group and KAYAK have partnered with ChatGPT to simplify travel planning through their OTA platforms
With Expedia's ChatGPT plugin, travelers can now plan their entire trip itinerary through virtual conversations with the AI. Powered by Expedia Group's 70 petabytes of travel data, users can access their member rewards and discounts to book their trip seamlessly.
KAYAK's integration with ChatGPT will serve as a virtual travel assistant, providing personalized recommendations based on user queries. This represents a step forward in the world of travel search, making it easier for travellers to plan their dream vacations.
Expedia's ChatGPT plugin offers game-changing features such as trip planning and shopping, booking, post-booking assistance, fraud prevention, and personalized service. It's transforming Expedia from an online travel agency to a technology platform powering travel for millions of travellers and partners worldwide.
With ChatGPT, travel planning has never been easier.
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