Customer Journey Map | User experience design course

Опубликовано: 09 Октябрь 2023
на канале: UX Five

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@uxfive #ui #ux #tutorial #mohab
A new episode of the User Experience Design course. In the video, we explain the most important steps that we take to achieve the best user experience.
To the end user
One of the best tools that will make you understand the end user for whom you are designing the user experience, and one of the best tools that will allow you to measure the feeling of the end user for whom you will provide an ideal user experience.
This tool is the Customer Journey Map. The customer journey map
In the video, we will learn some of the steps that we take to create a Customer Journey Map. We will explain them theoretically and practically so that we know how to benefit from the Customer Journey Map.
We also know how to prepare the information that we use in order to create a customer journey map, and how to use the results of user research and all the research that we have done in order to use them in the customer journey map.
Customer Journey Map
00:00 Introduction
00:16 Reasons for making a customer journey map
01:44 What is a customer journey map
01:56 What do you need to create a customer journey map?
02:59 A practical example of a customer journey map

Смотрите видео Customer Journey Map | User experience design course онлайн без регистрации, длительностью часов минут секунд в хорошем качестве. Это видео добавил пользователь UX Five 09 Октябрь 2023, не забудьте поделиться им ссылкой с друзьями и знакомыми, на нашем сайте его посмотрели 4,568 раз и оно понравилось 199 людям.

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