The Good and Not So Good After 5 Years - Starling Bank Review
In this video, I'll take you through my first-hand experience with Starling Bank over the last 5 years, highlighting the features that stood out and sharing my honest thoughts on areas that could be improved.
When I first discovered Starling Bank, I was drawn to it being a digital-native bank and digital only. Now, everyone has a mobile app for banking, but some traditional banks still haven't caught up with what should now be considered standard features.
While my experience with Starling Bank has been overwhelmingly positive, I also encountered a few areas where improvement is needed. I'll share these candidly, including my perspective on their customer service and certain limitations with international money transfers.
If you're seeking guidance on challenger banks or are simply curious about the real-life experience of a Starling Bank user, these 10 minutes will be well spent.
timestamps -
00:00 Intro
01:12 Current banking licence
01:19 FSCS protection
01:37 Raving customer base
01:50 No monthly fee
01:55 A credit interest rate
02:04 Starling vs Monzo
02:53 Signup process
03:18 Starling app
05:19 Logging in
05:27 Instant alerts
06:02 Card control
06:51 Starling spaces
08:32 Customer service
10:02 Money transfers
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