Resolve child incidents when its Parent (Problem) ticket get resolved using After business rule.
Welcome Everyone!! In this video we explore how ServiceNow handles the resolution of parent and child incidents using after business rule.
Discover how resolving a parent ticket automatically triggers the resolution of its associated child incidents, streamlining your workflow and ensuring that all related issues are addressed efficiently. Perfect for those looking to optimize their incident management process in ServiceNow!
Whether you're a ServiceNow admin or just getting started, this video will walk you through through the process of the resolution of parent and child incidents.
In this video, you'll learn:
1.The resolution of parent and child incidents.
2.After Business Rule
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