Keep your customers coming back!
Looking for a cost-effective way to grow your home service business?
One of the most overlooked strategies is right in front of you: your existing customers.
Many contractors focus solely on acquiring new leads...
but your current clients are a valuable resource that can provide continuous business.
Here’s how you can keep them coming back:
→ Stay in Touch: Regular communication is key. Don’t let your customers forget about you.
→ Engage on Social Media: Use platforms like Facebook and Instagram to keep your audience engaged with fresh content.
→ Email and SMS Marketing: Send updates, special offers, or reminders for service checks.
→ Happy Calls: Make occasional calls to check in on your customers, ensuring they are satisfied with your service.
→ Regular Maintenance Reminders: If it’s been several months since their last service, a friendly reminder can prompt a return visit.
→ Collect Feedback: Always encourage feedback to refine and enhance your services.
Engaging with your current customers not only builds loyalty but also turns them into advocates for your brand.
If you found this advice helpful, remember to like and comment below!
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