What are the Most Important Loyalty KPIs for Commerce Businesses?
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Customer loyalty means everything in modern commerce. Yet, many businesses do not have the metrics in place to understand the level of loyalty across its customer base.
In this talk you’ll learn about the different loyalty KPIs and how to combine these for a holistic view and actionable insights.
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Boundaries are blurring between digital and physical. It takes both knowledge and intuition to continuously choose right across channels to boost business value. Avensia’s market-leading offer is purpose-built to accelerate growth and revenue for our customers. Together with our partners, we increase conversion, customer centricity, user experience and operational excellence in any industry – from food and fashion to complex B2B and everything in between.
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