We have received feedback from some customers that, after upgrading the DT WATCH X firmware via WearPro, the screen turns white and becomes unresponsive, though the watch still connects to WearPro. To address this issue, we've created a step-by-step tutorial. Please follow the video for guidance.
Tutorial Details:
1, Download the tool and firmware here: https://drive.google.com/file/d/1CaDO...
2, Save and Extract the Files
Save the compressed package to your computer.
Extract the contents of the compressed file.
Install the Configuration Tool
3, Extract the config_tool_1.28.01_20230825 package.
Open the extracted folder and install the application.
Open the Configuration Tool
4, After installation, locate and double-click the “Configuration Tool” to open it.
A “Select Firmware” page will appear. Locate the firmware file you extracted earlier.
Prepare the Watch
5, Power off the watch.
Press and hold the lower right button on the watch (do not release it).
Connect the watch to the computer, and then release the button.
Select the Port in the Configuration Tool
6, In the Configuration Tool, find and select the port labeled ADFU0.
Click “Download” to proceed.
Download the Firmware
7, A “Download Firmware” window will pop up in the Configuration Tool.
Wait for the download to complete.
Complete the Upgrade
8, Once the download is complete, the “Download Firmware” window in the Configuration Tool will display “DOWNLOAD FINISH” with a green progress bar.
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