Leveraging ITIL for Cloud Service Optimization and Cost Management
IT service management is one of the most important sets of skills for managing cloud services. ITIL specifically focuses on managing services in and through the cloud. What are the critical elements needed to manage Cloud services? What are the most common mistakes and how does ITIL help us to avoid them?
After watching, you will be able to identify…
-The practices needed to predict and manage cloud costs
-The practices that determine effective, quality cloud services
-The common mistakes made when acquiring and using cloud services, and understand the strategies needed to avoid them
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