The Inspiring Backstory of Eric S. Yuan, Founder and CEO of Zoom | WFH Revolution |
I first envisioned Zoom when I was a freshman in college in China and regularly took a ten-hour train ride to visit my girlfriend (who is now my wife). I detested those rides and used to imagine other ways I could visit my girlfriend without traveling — those daydreams eventually became the basis for Zoom.
I decided to come to the U.S. in the mid ’90’s because of the Internet, which I knew was the wave of the future. It was red hot here, but hadn’t yet taken off in China. The first time I applied for a U.S. visa, I was rejected. I continued to apply again and again over the course of two years and finally received my visa on the ninth try.
I arrived in Silicon Valley in 1997 and joined WebEx, which at the time was a real-time collaboration company with about a dozen employees. The company grew very quickly and went public within several years of my arrival.
In 2007 WebEx was acquired by Cisco and I became Cisco’s Corporate VP of engineering, in charge of collaboration software. I often met with customers, and in my conversations with them learned they weren’t happy with the current collaboration solutions, including WebEx. I firmly believed I could develop a platform that would make customers happy, so in June of 2011, I decided it was time to make the video communications solution I imagined during my college train trips a reality.
More than 40 fellow engineers followed me in my new venture. We launched the Zoom platform in 2012. Now, a little more than five years later, we’ve hosted over 20 billion annualized meeting minutes (up from 6.9B last year) and our customer base includes 1/3 of the Fortune 500 and 90 percent of the top 200 U.S. universities.
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