Fix Outlook disconnected issue with one step | Office 365 | 2020-22
If for some reason you are not able to watch the video, please check this blog post :https://theadmin365.com/fix-outlook-d...
How to tell that Outlook is disconnected:
Open your Outlook application and click on your inbox
At the bottom of the window, you will see text that states Disconnected
Methods to resolve the disconnected issue:
Check to see that you are connected to the internet.
You can do this by opening a web browser (Chrome, Safari, Firefox, IE) and type in a valid webpage url.
If you are unable to access the webpage, there is most likely something wrong with your internet connection.
Set your Outlook to Work Offline mode and then take it off Work Offline mode
Click on the Send / Receive tab
Click on the Work Offline button and then click again so it is not highlighted
Go back to your inbox and check to see if you still see the Disconnected text at the bottom of the window
If you still see that please follow the step in the video.
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For any other Questions/Queries/Doubt/Issue or more information please create a FREE Service Request from the Admin Portal.
Go to Office.com, click on Admin tab, click on "show all" or/and click on "Service Request" tab, "New service Request".
Once created a Microsoft 365 support Representative should reach you within 15 minutes.
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