Generative AI - Create call center transcript summary using AWS Bedrock Converse API - Anthropic LLM
In this video, I am going to show you how to build a serverless GenAI solution to create call center transcript summary via a Rest API, Lambda and AWS Bedrock Converse API. I have posted a similar video before using Amazon Bedrock Invoke Model API however, as of May 2024, AWS has announced a new Bedrock Converse API and I have updated the API and Lambda function code to call the foundation model using this converse API.
Amazon Bedrock is fully managed service that offers choice of many foundation models like Anthropic Claude, AI21 Jurassic-2 , Stability AI, Amazon Titan and others.
I will use recently released Anthropic Haiku foundation model and will invoke it via Amazon Bedrock Converse API.
Link to similar workshop using Bedrock Invoke Model - • Generative AI - How to Create call ce...
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