How to return an item
Our full returns policy is available here:
https://www.espares.co.uk/returns?utm...
We obviously want you to be totally happy with your eSpares purchase, which includes a hassle free returns procedure should you need to send an item back to us. Here's our step by step guide on how to return an item.
Want to skip straight to the information you need? Here's what we talk about in each part of our video:
0:00 Introducing the video
0:25 Sign into your account on the eSpares website
0:40 Select Return an Item from the menu on the left
0:45 Click on the order you wish to return
0:51 Add the reason for returning
1:00 Click request returns number
1:03 Pre-paid returns label sent via email
1:11 Repack the item and attach label
1:20 Once received and checked the refund/replacement can be actioned
1:20 Suggested video: How to Use The eSpares App
Thanks for watching!
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