How To Fix WPForms Not Sending Email Notifications | UPDATED (2024)
Are your WPForms email notifications not reaching your designated email address inbox?
In this video, I’ll walk you through a step-by-step troubleshooting process to ensure your form notifications get delivered successfully every single time.
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☑ Step 1: Verify Email Notification Settings
Start by reviewing the email notification settings in WPForms to ensure all necessary fields are filled out correctly. Pay close attention to the ‘Send To Email Address’ field. By default, it’s set to {admin_email}, which sends notifications to the site's administrator email.
I recommend you change this to your desired recipient email.
☑ Step 2: Check the “From Email” Field
If the “From Email” address doesn’t match your website’s domain, email providers may block or mark your notifications as spam. For instance, if the domain is website.com, the “From Email” should be something along the lines of [email protected]. This alignment with your domain improves the legitimacy of your emails, increasing the chances of successful delivery.
☑ Step 3: Configure SMTP for Reliable Delivery
To ensure reliable email delivery, consider using a Mail SMTP plugin. SMTP (Simple Mail Transfer Protocol) is a more robust method for sending emails directly from your website. Here’s how to get started:
1. Search for and install the WP Mail SMTP plugin.
2. Follow the setup wizard to connect your website with your preferred email provider.
💡 Pro Tip: Besides WP Mail SMTP, you can also try plugins like Post SMTP or Easy WP SMTP. Use the built-in email logging feature to monitor email sending status for troubleshooting.
☑ Step 4: Send a Test Email
Once you’ve configured the settings, test your setup by sending a test email. A successful test confirms that everything is functioning correctly. If the test fails, revisit the SMTP settings or try another email provider to ensure compatibility.
☑ Step 5: Prevent Emails from Being Marked as Spam
If you notice that WPForms emails are going to your spam folder, mark them as “Not Spam” and add the sender’s email address to your contacts list. Additionally, set up a filter in your email client (Gmail, Outlook, etc.) to always mark these emails as important. This will help ensure that future emails don’t get misclassified.
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☑ Chapters
☑ 00:00 - introduction
☑ 00:09 - Review WPForms Email Notification Settings
☑ 01:40 - Configuring a Mail SMTP Plugin
☑ 02:43 - Create a Business Email Address
☑ 03:52 - Continued Configuring Mail SMTP Plugin
☑ 05:29 - Send a Test Email
☑ 05:55 - Extra Measures & Conclusions
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