Managing Nuisance Calls, Toll-Free Fraud & Brand Pirating
Not only are businesses losing millions of dollars to hackers running up toll-free charges and stealing telecom services, these same bad actors also harass employees with nuisance calls or phishing attempts. Worst of all, some are stealing your brand to make fraudulent calls to customers and are threatening your organization’s reputation.
Ribbon Communications has helped banks, universities, hospitals, and Fortune 5000 companies of all kinds:
· Eliminate nuisance calls that tie up contact center agents, harass hospital patients, and distract busy employees.
· Spot and stop phishing calls
· Mitigate toll-free termination fraud
· Catch employees abusing or stealing telecom services
· Add branding to outbound calls to help customers determine legitimate vs fake calls.
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