SAP Service Cloud with SAP S/4HANA Cloud: Build Customer Loyalty with Connected Service
Customer service is a key driver for brand reputation and brand loyalty – and your company’s success. To deliver outstanding service that meets your customer expectations, you need to connect service to your value chain. With SAP Service Cloud and its' native integration to SAP S/4HANA, you can build a true end-to-end and easy-to-follow customer service process, equip service agents with seamless access to back-end data and back-end processes to support your customers more efficiently, and provide faster issue resolution.
Chapter Highlights:
00:00 - Intro
00:41 - Enhance Customer Service
01:47 - Build Customer Loyalty
02:40 - Reduce Time to Value
03:20 - Conclusion
For service cloud video: https://sap.to/6055kJVcP
For CX AI toolkit: https://sap.to/6056kJVcu
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