The Top 10 Most Common IT Help Desk Tickets in 2024
Hello! This video will go over common IT Help Desk Tickets that you may experience as an IT Help Desk/Support Technician. Comment down below if you have any extra ones that I didn't mention. Enjoy!
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Timestamps:
Intro: 0:00 - 1:00
10 - User Management: 1:01 - 2:39
9 - Software doesn't work: 2:40 - 5:57
8 - Network issues: 5:58 - 7:33
7 - Mobile device issues: 7:34 - 8:44
6 - Printers: 8:45 - 10:30
5 - Access/Software Requests: 10:31 - 12:21
4 - Accidental deletion and recovery: - 12:22 - 13:56
3 - Blue Screen of Death: 13:57 - 16:18
2 - Forgot password: - 16:19 - 17:53
1 - Computer doesn't work/Slow computer: - 17:54 - 20:56
Outro: 20:57
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