Learn how to install and configure the Zammad Ticketing System on Linux Ubuntu
Zammad is an open-source ticketing system written in Ruby specially designed for customer support teams. It allows you to deal with customer queries and complaints from various channels, including web forms, Twitter, Facebook, email, chat, and more. Zammad also provides an API to integrate your telephone system. It offers a rich set of features including auto-save, full-text search, two-factor-authentication, and external authentication via Twitter, Facebook, LinkedIn, or Google. In this video, you will learn how to install Zammad Ticketing System on Ubuntu. This procedure is compatible with Ubuntu 20.04 and Ubuntu 22.04.
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