In the inaugural episode of This Agency life we talk about why we decided to run a 4 day week at our agency and how to project manage things when there are 20% less hours in the week to get things done.
==TIMESTAMPS==
01:58 It's quite common to constantly switch project management tools
03:28 People binning their tasks
04:13 Perverse Incentives
05:55 Talking about finances makes us nervous...but it shouldn't
08:01 Why do agencies track utilisation
09:35 How do 4 day work weeks...work
10:11 Why measuring Utilisation is so important
11:22 Holidays with 4 day work weeks
13:23 When did we start 4 day weeks?
14:30 Why Friday's are for mugs
16:15 Why do bosses decide that 4 days are a good idea
18:16 Work is over rated
19:38 Realise there is more to life than work
21:14 Business owners need to realise there business is not their employees top priority
22:15 part of your life, not your life
23:41 Perks and being a bad boss
24:24 Are perks a form of manipulation?
28:15 Building in company values to the day to day
29:47 Good culture is a recruitment tool
30:55 Remote culture vs in person culture and bad drinking cultures in agencies
33:11 Ask your employees what they want - it may surprise you
35:10 Culture is a balance
36:11 NPS with the team
41:00 Do people like working at Type A
42:36 NPS Breakdown
44:12 Best and Worst from our team
46:30 NPS scores vs Reality
47:50 The emotional side of handing over the reigns to your team to improve your company
53:24 The way your structure feedback is important.
54:32 Nice things people say about Type A
57:08 Forecasting and Utilisation to help with hiring
58:50 Do the Type A employees like each other?
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