Fix Epic Games Launcher stuck on Preparing or Loading
Here's how to Fix Epic Games Launcher stuck on Preparing or Loading:
- Restart your computer - A simple restart can fix temporary issues like this.
- Check for Windows updates - Install the latest Windows updates in case one is required for the launcher.
- Reinstall the Epic Games Launcher - Uninstall and download a fresh copy of the launcher from the Epic Games website.
- Clear the cache - Close the launcher, open the folder %appdata%/EpicGamesLauncher/Saved/webcache and delete the files inside.
- Disable antivirus temporarily - Antivirus software can sometimes interfere with launchers. Disable it and try again.
- Run as administrator - Right-click the Epic Games Launcher and choose "Run as administrator" to launch with extra privileges.
- Check firewall and network - Make sure Windows Firewall or your network is not blocking the launcher. Allow it access if blocked.
- Verify game files - In the launcher, go to your game, click the settings cog and choose 'Verify' to check for corrupt files.
- Contact Epic Games support - If the problem persists, contact Epic Games customer support for further troubleshooting assistance.
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