Allianz Direct redefines customer experience with Twilio Flex
Allianz Direct is a customer-obsessed global insurance and financial services company, headquartered in Munich, Germany. When they set out to build the future of insurance, they wanted to make it simple, easy, and efficient, setting a new standard for customer experience.
Laura Malinsky, Global Head of Operations at Allianz Direct, joined us at SIGNAL to share how they redefined the customer experience and how, in 300 days, they created 1 cross-European insurance platform, powered by Twilio Flex.
Learn how Twilio Flex helped them not only change the way they served their customers, but changed the way they work.
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