Using HubSpot to Create and Manage a Knowledge Base
A great knowledge base lets you educate customers, answer questions, provide support, and improve customer success. But how exactly does this work in HubSpot?
Let's show you!
If you're already using HubSpot for sales and marketing, setting up a knowledge base in HubSpot using the Service Pro or Service Enterprise Hub is an easy and straightforward way to bring this all together.
In this HubSpot Knowledge Base Feature Demo, we'll cover:
0:00 Introduction
0:18 What is HubSpot Knowledge Base
0:36 Where Knowledge Base/Features live in HubSpot Service Pro
1:11 How knowledge base articles work
2:34 Customizing your knowledge base template in HubSpot
5:25 Setting the knowledge base details
👉🏻 Need some more help with HubSpot or want help buying and setting up your knowledge base? Learn about our HubSpot consulting services: https://hubs.ly/Q016XfN60
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📚ADDITIONAL RESOURCES:
Get the free HubSpot Hacks Newsletter: https://hubs.ly/Q016Xfn-0
https://knowledge.hubspot.com/knowled...
An overview of the entire HubSpot Service Pro Hub: • The Best HubSpot Service Hub Demo
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🎬ABOUT HUBSPOT HACKS:
HubSpot Hacks is a weekly YouTube series hosted by HubSpot Agency SimpleStrat.com. It's full of tutorials, featuring tips, tricks and how-to's from marketers and sales professionals just like you. Whether you need a quick tip or in-depth details about how to put the tool to work, these HubSpot tutorials are sure to help.
Hosted by:
🙍🏼♀️Ali Schwanke ( / alischwanke )
🙎🏼♂️ Tyler Sprunk ( / getsprunk )
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💬QUESTIONS OR FEEDBACK?
Have a topic idea or a question that needs answered? Drop a comment on the video or tweet at us! Don't forget to subscribe to the channel and share on social!
For customized HubSpot training, visit https://hubs.ly/Q016XfN60
#hubspot #hubspotservicepro #hubspotdemo
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