Order-Taking Shortcut: Develop a shorthand system for taking orders, using abbreviations or symbols to speed up the process without compromising accuracy.
Upselling Tactics: Hone your upselling skills by recommending higher-margin items, emphasizing specials, or suggesting add-ons that complement the customers’ orders.
Customer Engagement Tricks: Foster a connection with customers by remembering and using their names during interactions. This personal touch can significantly enhance the overall dining experience.
Emergency Stain Removal: Equip yourself with a small stain removal kit containing essentials like club soda, salt, and a clean cloth. Swiftly tackle accidental spills to maintain a polished appearance for both customers and the establishment.
Efficient Table Clearing: Optimize table clearing by strategically stacking and carrying multiple items at once. Develop a systematic approach to clearing plates, glasses, and utensils to minimize trips back and forth.
0:00 intro
0:09 Order-Taking Shortcut
0:36 Upselling Tactics
01:34 Customer Engagement
02:11 Emergency Stain Removal
02:32 Efficient Table Clearing
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