Zammad, a free, open source, self hosted Helpdesk Ticketing system to replace Snappy, osTicket, more
Zammad is a Free and open source, self hosted Helpdesk Support, and Knowledge Base Ticketing system that can compete with osTicket, Snappy, Help Scout, Happy Fox, Freshdesk and more.
With som eserious customizability, Zammad is definitely worth a look for your helpdesk support team's needs.
=== Links ===
Zammad Official Site
https://zammad.org/
Zammad Docker-Compose Install Instructions
https://docs.zammad.org/en/latest/ins...
Portainer - How to Video
• Portainer, a free, open source, self-...
CTop - How to Video
• Two Free, and Open Source Utilities f...
=== Timestamps ===
00:22 - Intro to Zammad Helpdesk Ticket System
00:50 - First Run Wizard
02:35 - First Use Walk-through Wizard
03:45 - Administrative Interface and System Configuration
08:45 - Creating a Support Ticket
10:55 - Overview of Customizing Data Input Forms
18:15 - Installation using Docker Compose / Docker
23:00 - Setup Reverse Proxy using NginX Proxy Manager
24:50 - Startup Wizard on our New Install
26:40 - Site up and Running for 2 weeks so You can Test it out if you like
3 Demo users
username: [email protected]
password: dem0-Admin1
username: [email protected]
password: dem0-Agent1
username: [email protected]
password: dem0-Client1
=== Contact ===
Twitter: @mickintx
Telegram: @MickInTx
Mastodon: http://mastodon.partecipa.digital/ @MickInTX
Try out SSDNodes VPS Services! Amazing Specs for incredibly low costs. I'm running a 32 GB RAM / $ CPU Server for only $9 a month! Seriously. FOr long term server usage, this is the way to go!
https://www.ssdnodes.com/manage/aff.p...
Get a $50.00 credit for Digital Ocean by signing up with this link:
https://m.do.co/c/a6a61ae55242
Use Hover as your Domain Name Registrar to get some great control over you domains / sub-domains:
https://hover.com/SHPaiirr
Support my Channel and ongoing efforts through Patreon:
https://www.patreon.com/bePatron?u=23...
=== Attributions ===
Intro and Outro music provided by www.bensound.com
Смотрите видео Zammad, a free, open source, self hosted Helpdesk Ticketing system to replace Snappy, osTicket, more онлайн без регистрации, длительностью часов минут секунд в хорошем качестве. Это видео добавил пользователь Awesome Open Source 21 Июнь 2020, не забудьте поделиться им ссылкой с друзьями и знакомыми, на нашем сайте его посмотрели 74,53 раз и оно понравилось 63 людям.