What is omnichannel?

Опубликовано: 25 Апрель 2022
на канале: OmnichannelX
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Featuring OmnichannelX Conference Director, Noz Urbina

Omnichannel is the unification of engagement and communication strategies so that they complement each other – rather than run in parallel – to give the audience what they really need. That means experience orchestration across multiple touch-points and aligning content, design, governance, and systems around the customers' journeys.

The OmnichanneX Conference (Online and Physical Events)
Do you have a passion for content, communication, and UX and want to use your talents even more effectively? Then this is your chance to learn from the best in the industry from the different-but-related backgrounds needed to deliver excellent experiences and relevant content – anytime, anywhere. Learn how to increase your company's ROI while helping users better achieve their goals.

Learn from presentations, networking sessions, and workshops lead by companies including Google, Adobe, Eli Lilly, Roche, The World Health Organisation, Stanely Black & Decker, Forrester Research, Facebook, Microsoft, Mastercard, ING Bank, IBM, Cisco, and many, many more.

Learn more on https://www.omnichannelx.digital


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